Quality@SYSTEMA

2010  Repetition investigation DIN EN ISO 9001:2008

The DQS used the PDCA cycle for the investigation of the management system according to ISO 9001:2008.

The result of the investigation:

Plan: Activities are planned with goals, processes and resources.
Do: Planning is realised.
Check: Results are compared with goals and expectations.
Act: Necessary improvements and changes are defined and planned.

The SYSTEMA GmbH with their locations in Dresden and Regensburg fulfills the requirements of the ISO 9001:2008 and is certified to July 2013.

Renewal of the DIN EN ISO 9001:2000 certificate in 2007

Because the ISO 9001 certificates are only valid for three years, a follow-up appraisal was carried out by DQS at our head office in Dresden and our branch office in Regensburg in June 2007.

With SYSTEMA fulfilling the requirements of ISO 9001:2000 on the basis of the integrated project and document management system Lotus Notes Domino 7, it has now been officially certified for another three years.

DIN EN ISO 9001:2000 certification in 2004 

The requirements of the quality management are realized by using Lotus Notes.

Since 2000 the quality management of SYSTEMA was implemented thoroughly. From the very first Lotus Notes is used as document management and work flow system.

In 2004 DQS certify amongst other things like the development, customer care, continuous improvement and the business management in Regensburg and Dresden. Furthermore the aptitude of the used performance indicator system and other measure methods were also checked.

The quality management system is our instrument for efficient business management. So SYSTEMA ensure that the shifting customer requirements come true.

“We go for a permanent improving quality of our services and products in the future.” said Manfred Austen, the director of the company.